Help Center
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Guides, reference material, and answers to common questions about TariffTrail and Canadian import compliance.
Getting Started
Set up your account and learn the basics
Account Setup
Create your TariffTrail account, log in for the first time, and learn how to navigate the application
2 min read
Adding Your First Product
Step-by-step guide to adding a product with HS code validation and checking its surtax status
3 min read
Logging Your First Shipment
How to log a shipment in TariffTrail and understand the automatic duty calculation breakdown
3 min read
Features
Product capabilities and how to use them
Surtax Monitoring
How TariffTrail monitors Canadian surtax orders, checks your products, and alerts you to changes
3 min read
Duty Calculator
How to use the duty calculator to compute landed cost and understand the full duty breakdown
3 min read
CUSMA Origin Management
How to run origin assessments, manage certificates of origin, and use the scenario planner
3 min read
Audit Trail
How the immutable audit trail works, what events are logged, and how to export reports for CBSA review
3 min read
Compliance Reference
Tariff rules, surtax orders, and CUSMA guidance
Glossary of Trade and Customs Terms
Definitions of Canadian trade, customs, and tariff compliance terms used in TariffTrail
7 min read
Active Surtax Orders
Current Canadian surtax orders with rates, SOR numbers, HS code scope, stacking rules, and CUSMA exemptions
5 min read
CBSA Audit Preparation
Checklist and guidance for preparing your records for a CBSA surtax compliance audit
6 min read
FAQ
Common questions answered
Plans & Billing
Subscription management and pricing